1. What does this announcement mean?
Premium Power is joining ABB. This brings together Premium Power’s specialist expertise with ABB’s global scale, resources and service capability. This is a positive step that strengthens our ability to support you both now and in the future.
2. Will my day-to-day contact change?
No. Your existing contacts, engineers and support team will remain the same. The people who understand your systems and your business will continue to work with you as they do today.
3. Will the services I receive change?
You will continue to receive the same high-quality services you rely on today. Over time, being part of ABB will allow us to offer additional capabilities, deeper expertise and access to a wider range of services when needed.
4. Will my current projects or contracts be affected?
No. All current projects, agreements and commitments will continue as planned. There will be no disruption to ongoing work.
5. Will pricing change as a result of this?
There are no immediate changes to pricing as a result of this transition. Our focus remains on delivering excellent value and service to you.
6. Will Premium Power still operate under its existing approach and values?
Yes. Our technical independence and customer-first approach remain central to how we operate. Joining ABB strengthens our ability to deliver on those values by providing greater resources and support.
7. Why is this good news for you?
This transition allows us to:
- Offer access to broader global expertise
- Provide enhanced support across the full lifecycle of your electrical systems
- Bring additional specialist resources when needed
- Strengthen long-term support for your infrastructure
It positions us to serve you even better over the long term.
8. Will there be any disruption to service?
No. Our priority is to ensure continuity and stability. Our team, processes and support structure remain in place to ensure seamless service.
9. Will Premium Power still provide independent advice?
Yes. Our role as trusted technical advisors continues. Our focus remains on providing objective, expert guidance that supports your best interests.
10. What additional benefits will ABB bring to customers?
As part of ABB, you will benefit from:
- Greater depth of technical expertise
- Expanded service offerings
- Access to global experience and best practices
- Stronger long-term support for complex electrical systems
11. Do I need to do anything differently?
No action is required from you. Your existing contacts and service arrangements remain unchanged.
12. Who can I speak to if I have questions?
Your usual Premium Power contact remains your first point of contact and will be happy to answer any questions.
Our priority throughout this transition is to ensure continuity, stability and continued excellent service for you. This is an exciting step that strengthens our ability to support your needs both today and into the future.
